Zendesk vs Intercom: In-Depth Feature & Price Comparison

Intercom vs Zendesk What are the differences? Zendesk’s Admin Center provides tools that automate agent ticket workflows. While Intercom lacks some common customer-service channels like voice calling and video conferencing, it supports other unique features that transfer across channels. Zendesk wins the ticketing system category due to its easy-to-use interface and side conversations tool. The …

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